Frequently Asked Questions
Do you have a question regarding your order or a product? Check the FAQ’s (Frequently Asked Questions) below .
Can’t find the answer? Get in touch via our contact form here.
Do you have a size guide?
Our sizes are as follows:
All our rings are made to order. To have it made to your exact fit, simply add a note in the comments box at checkout with the ring size that you would like.
Alternatively, send us a message via email at firstname.lastname@example.org with the required size.
Small – 57mm inner diameter
Medium – 61mm inner diameter
Large – 64mm inner diameter
The length is indicated in the product description.
For any other size requirements, please get in touch via email at email@example.com.
Note that extra large sizes may incur an additional charge to cover the cost of the extra materials required (incl. precious metal).
How do I know my ring size?
If you don’t know your ring size, simply follow our step by step guide below.
Before you start, you will need some paper cut into a thin (max 1cm wide) strip, cello tape, a marker and a ruler.
Take the strip of paper and wrap it around your finger. Tape the paper ring closed. It needs to be tight enough so that when you shake vigorously your hand a couple of times it doesn’t slip and come off.
Then with a pen mark where the 2 ends overlap. Unwrap and measure precisely (in mm) the distance between the 2 points you have just marked. That is the ring size that you need to put in the comments box at checkout when placing your order.